Cancellation policy

The following represents an agreement between Sole & Duck (the "Restaurant") and you, and outlines specific conditions relating to your reservation (the "Agreement").

If the Restaurant is unable to perform its obligations under this Agreement for any reason beyond the Restaurant’s reasonable control, including but not limited to: fire; flood or other emergency conditions; or the carrying out of necessary and essential repairs to the Restaurant (or any delay to the completion of such repairs), the Restaurant shall have no liability to you of any kind in respect of such non-performance.

INDOOR

Cancellations (including partial cancellations) must be received by the Restaurant no later than 24 hours prior to your reservation time. To cancel your reservation, please use the cancellation link contained within the confirmation email or call us on 01223 501776.

In the event that the reservation is not honoured in whole by you or is cancelled with less than the required notice period, the Restaurant may, at its discretion, charge up to £10 per guest for lunch and £20 per guest for dinner and Sunday.

In the event of no shows, there will be an automatic charge of £10 per guest for lunch, £20 per guest for dinner and Sunday.

GARDEN

Taking the weather into considerations, cancellations (including partial cancellations) must be received by the Restaurant no later than 1 hour prior to your reservation date. To cancel your reservation, please use the cancellation link contained within the confirmation email or call us on 01223 501776.

In the event that the reservation is not honoured in whole by you or is cancelled with less than the required notice period, the Restaurant may, at its discretion, charge up to £10 per guest at the table.

In the event of no shows, there will be an automatic charge of £10 per guest in the reservation.